The Trustfile KnowledgeBase
Find answers without ever picking up the phone!  Questions like "How do I backup my data?" and "How do I install the software to a network?" can now be answered at the click of a mouse.  The KnowledgeBase is interactive, too - suggest new topics, submit questions, print and e-mail topics, and more! 

Visit the Trustfile KnowledgeBase now for answers to our most frequently asked questions!

Common Issues
Attention filers! There have been many common issues reported that can be easily resolved without assistance from support. For your convenience, click here to obtain resolutions to the most common issues.

Trustfile’s expert staff is available to help you get the most from your software. Whether you have installation issues, transmission trouble, or just a question about how to get the most out of your software, the Trustfile Support team is available to ensure e-filing your taxes is as fast and easy as possible.

Data Recovery Plan
Learn how to keep your data secure and restore it when disaster strikes with the tips in our free Data Recovery Plan!

Contact Us
Email and phone support is available Monday-Friday, 9:00 a.m. – 9:00 p.m. (EST).
Click here to Contact Us

Helpful Downloads
Tools and references you may need when working with Trustfile software.